9/11 Memorial & Museum Tickets

4.5(11K Ratings)



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4.6(3K)

9/11 Memorial & Museum Tickets

from
$33
Free Cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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  • Secure an insightful journey into the past with your ticket, unlocking the layers of the 9/11 Memorial & Museum.
  • Get access to the poignant Historical Exhibition, narrating the chronicles of 9/11, Pentagon, and Flight 93.
  • The Foundation Hall reveals an imposing last column and the resilient slurry wall, tales of strength in adversity.
  • Don't miss this chance to intimately connect with a day that reshaped history, each artifact telling a deeply personal story.
  • Among the white oak trees, find the Survivor Tree; not just any tree but a symbol of hope that endured against all odds.

Inclusions

  • 9/11 Memorial & Museum timed entry ticket
  • Access to current exhibitions, Survivor Tree, and Memorial Glades
  • $2 service charge for 9/11 Memorial & Museum
  • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
  • Service animals are allowed at the Memorial.
  • All visitors and baggage are subject to security screening, including any personal mobility devices.
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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4.5(216)

9/11 Ground Zero Guided Tour with Skip-the-Line Tickets

from
$84
Free Cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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1 hr. 30 min.
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  • A visit to Ground Zero is both emotional and inspiring as you listen to stories of heroism on the ground and the spirit of rebirth after 9/11.
  • This walking tour will be led by a New Yorker with a personal connection to the events that unfolded on September 11th, 2001.
  • You begin at St. Paul’s Chapel, one of the oldest churches in NYC (it dates back to 1766).
  • Discover how the church served the community during 9/11 and how it survived the debris from the crashes that took place a mere block away.
  • Follow your guide to the 9/11 Memorial and learn about the symbolic places in the memorial plaza, including the Survivor Tree - a symbol of resilience, and Reflecting Absence, the largest man-made waterfalls on the continent.
  • After this, your guide will prepare you for your visit to the 9/11 Museum.
  • Your visit to the museum is self-guided, and you get a skip-the-line ticket.
  • Inside, the museum displays artifacts and showcases first-person stories relating to 9/11.
  • It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.

######Itinerary

  • St. Paul's Chapel
  • 9/11 Memorial
  • 9/11 Museum
  • Oculus

Inclusions

  • Expert local tour guide
  • Tour of Ground Zero
  • Skip-the-line entry to the 9/11 Museum
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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4.3(68)

Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street

from
$59
Free Cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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5 hr.
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  • This 3-in-1 experience ticket is a historical must for those wanting to tap into New York's beautiful and sometimes heartbreaking past.
  • You'll be visiting three of NYC's most popular historical landmarks: Statue of Liberty, 9/11 Memorial & Wall Street.
  • Start with the world-famous Wall Street, the renowned financial district of New York, and learn about the historical events that took place here.
  • The 9/11 Memorial is a mere stone's throw away: you'll be heading to this attraction next! Pay your respects to the fallen victims here as you read the names of victims etched into the reflecting pools.
  • Catch a ferry to Liberty Island with priority boarding: on your way, your guide will fill you in on the history of the island and Lady Liberty herself.
  • Once you deboard, plug in your audio guide and gaze out into the horizon, with sights of lower Manhattan, Ellis Island, and Staten Island in front of you.
  • This ticket also includes access to the Liberty Island Museum, so stick around if you please, and peruse through this universal symbol of liberty and democracy!

Inclusions

  • Expert English-speaking tour guide
  • Wall Street walking tour
  • 9/11 Memorial tour
  • Access to Statue of Liberty Museum & Ellis Island Museum
  • Self-guided audio tour of Statue of Liberty & Ellis Island
  • Hand-held audio guide (in 9 languages)
  • Priority reserved access at the Battery Park ferry line

Exclusions

  • Admission to the 9/11 Museum
  • Gratuities
  • Hotel transfers
  • This tour is wheelchair accessible.
  • A moderate amount of walking is involved. It is therefore recommended to wear comfortable footwear and clothing.
  • Security is managed by the United States Park Police and visitors to the park are required to undergo airport-style security screening.
  • Please avoid bringing any large items. Smaller items can be checked into lockers at Liberty Island. Large items will have to be left outside at the guest's own risk.
  • This tour does not include admission to the 9/11 Museum.
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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4.5(3.6K)

Combo (Save 8%): One World Observatory + 9/11 Memorial & Museum Tickets

from $80.90
$74.61

8% off

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  • Get a bird's eye view of NYC from One World Observatory, and experience deep emotions at the 9/11 Memorial & Museum with this cost-saving combo.
  • Enjoy skip-the-line entry and head straight to the top of the tallest building in the Western Hemisphere for unparalleled views of Manhattan.
  • Take a moment to ponder the most memorable experiences at the Horizon Grid of One World Observatory, and connect with New York City insiders at the City Pulse.
  • Come face-to-face with the overwhelming reality of the fateful 9/11 attacks and pay homage to the brave souls who perished, at the 'In Memoriam'.
  • Spend some time commemorating both the victims and the survivors at the twin reflecting pools and North America's largest manmade waterfall.

Inclusions

One World Observatory

  • Skip-the-box-office (ticketing counter), timed entry to One World Observatory
  • Access to:

9/11 Memorial and Museum

  • 9/11 Memorial and Museum timed entry ticket
  • Access to current exhibitions, Survivor Tree, and Memorial Glades

One World Observatory

  • Tip: Don't miss adding your place of origin to the guest registry at the Global Welcome Center.
  • This ticket allows you to arrive at your selected time and skip the ticket purchase lines, but you still need to go through security lines.
  • This experience is wheelchair accessible.

9/11 Memorial and Museum

  • Tip: Pay respects at FDNY Memorial Wall, opposite World Trade Center, honoring firefighters lost on 9/11, at Engine 10/Ladder 10 firehouse.
  • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
  • Service animals are allowed at the Memorial.
  • These tickets can't be cancelled or rescheduled.
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4.5(2K)

New York Explorer Pass by Go City: Choose 2 to 10 Attractions

from
$84
Free Cancellation

Free cancellation anytime before the start of your experience

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  • If you want to visit several attractions and prefer a flexible itinerary, this pass is for you! Access any number of attractions you choose with this pass valid for 60 days from initial use.
  • Instead of paying around $130 for individual tickets to the Empire State Building, Edge Deck, and the 9/11 Museum, you can get a 3-choice pass for $109, saving you $21.
  • Your pass gives you access to the Big Bus hop-on hop-off tour, Yankees game tickets, and activities like Harbor Lights Cruise. See the full list of attractions here.
  • Pick from a 2, 3, 4, 5, 6, 7, or 10-choice pass to tailor your trip to what excites you the most.

Inclusions

  • Choice of 2/3/4/5/6/7/10 of New York's top attractions
  • Valid for 60 days from the first use
  • Museums: 9/11 Memorial and Museum, Museum of Modern Art, Guggenheim Museum & more
  • Attractions: Empire State Building, Edge, LEGOLAND® Discovery Center New Jersey & more
  • Cruises: Harbor Lights Cruise, Statue at Sunset Cruise, Liberty Cruise & more
  • Guided tours: Lower East Side Food and Culture Walking Tour, Rockefeller Center Tour, Brooklyn Bridge Guided Bike Tour & more
  • Access to hop-on hop-off bus tours
  • Activities: Central Park Bike Tour, Harlem Jazz Series & more
  • Get complete details here
  • Certain attractions require prior bookings. For full details check out official websites.
  • You can only visit each attraction once with this pass.
  • First, download the app from the confirmation email. Use your order confirmation number to add your pass to your phone. Once you visit your first attraction, your pass will be activated!
  • Feeling old school? You can also print your pass at home using the link in your confirmation email. You can also show this version of your pass on your phone.
  • Get access to pre-recorded commentary, suggested itineraries, a handy map, and more, available at your fingertips!
  • Your pass is activated as soon as you visit your 1st attraction and is valid for 60 days before it runs out. The days needn't be consecutive.
  • Non-validated passes are valid for 2 years from the date of purchase.
  • Free cancellation anytime before the start of your experience
  • These tickets are valid for 24 months from the date of purchase.
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9/11 Memorial & Museum | A tribute to the brave

The 9/11 Memorial Museum commemorates the events of September 11, 2001 - the lives lost, and the stories of its survivors and first responders. It is a reminder of stories of compassion, leadership, and change for New Yorkers, and the world. The 9/11 Museum is the only one of its kind that exists as a reminder of a tragedy. Discover a unique experience and connect with the victims and survivors with 9/11 Museum tickets.

Things to know before booking your 9/11 Museum tickets

  1. While there is no age restriction, this attraction may not be suitable for children under 10 years.
  2. The 9/11 Museum commemorates the tragic events of September 11, 2001, and it can be an emotionally overwhelming experience due to the exhibits, artifacts, and personal stories on display. It's important to be prepared for a somber and emotional experience.
  3. For guests with disabilities, the museum and memorial are both wheelchair accessible. Additional tools like audio guides, sighted guides, sign language tours, and more are available for an efficient visit.
  4. Service animals are allowed inside the premises but pets are not.
  5. All guests are required to maintain appropriate behavior and conduct at all times given the somber nature of the museum and memorial.
  6. Strollers are permitted inside.

Which 9/11 Museum ticket is best for you?

9/11 Museum tickets

If you’re budget-conscious

Go for: Entry tickets

  • Get timed entry to the 9/11 Museum with this ticket, along with access to all of the current exhibitions.
  • Explore historical artifacts and memorials, the National September 11 Memorial, the Survivor Tree, & Memorial Glades.

Guide: Free downloadable audio guide

Recommended tours:

Tickets to 9/11 Museum & Memorial

9/11 Museum tickets

If you’re looking for an in-depth experience

Go for: Guided tours

  • With tickets to a guided tour, not only do you get priority entrance access but you also get a complete lowdown on the museum’s history. 
  • Discover untold stories and explore the different highlights of the 9/11 Museum with an expert guide. 
  • This ticket also includes a 60-minute guided tour of the 9/11 Ground Zero. 

Guide: Expert tour guide

Recommended tours:

9/11 Ground Zero Guided Tour with Skip the Line Tickets

9/11 Museum tickets

If you want to explore beyond

Go for: Combo tickets

  • Get a guided tour of New York City’s greatest landmarks - The Statue of Liberty, the 9/11 Memorial & Wall Street. 
  • Starting on Wall Street, explore the history of the location, then visit the 9/11 Memorial Museum for a guided tour. 
  • Catch the ferry to Liberty Island, and marvel at the beauty of the Statue of Liberty, and its history at the Liberty Island Museum. 

Guide: Expert tour guide (only for the combo ticket)

Recommended tours:

Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street
Go City New York Explorer Pass: Choose 2 to 10 Attractions
Go City New York All-Inclusive Pass: 104 Attractions

Discounted tickets: Children between 7 to 17 and seniors above 65 get discounted tickets.

Cancellation policy: Cancel your tickets up to 24 hours before your visit for a full refund.

What to see at the 9/11 Memorial & Museum?

9/11 Memorial Museum tickets
9/11 museum tickets

Plan your visit to the 9/11 Memorial & Museum

Timings
Getting there
Facilities
Tips & guidelines
Store
Stay
9/11 Memorial Museum hours
9/11 Museum directions
Facilities inside 9/11 Memorial & Museum
  • Toilets: Restrooms are available throughout the museum. 
  • Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions. 
  • Quiet space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you. 
  • Wi-Fi: All guests can avail of free Wi-Fi inside the museum.
  • Coatroom: All large bags, backpacks, & large umbrellas must be checked in. All bags are subject to security screening.
Audio guides at the 9/11 museum
  • You can either choose audio, guided, or self-guided tours, based on your needs.
  • Please carry a valid photo ID to avail reduced ticket pricing.
  • Visitors may place items of tribute only in designated areas aside from the Memorial Pool.
  • Please note that while there are no restrictions, the 9/11 Memorial Museum may not be appropriate for children below the age of 10.
  • While personal photography is permitted, flash photography or professional photography is not permitted, unless otherwise authorized by the museum.
  • Re-entry within the premises after exit is not permitted. 
  • Smoking and consuming alcohol are not permitted throughout the museum's premises.
  • No four-legged animals other than service animals are allowed on the premises. 
9/11 Museum tickets
9/11 Memorial Museum tickets

Budget: Holiday Inn Manhattan, U.S. Pacific Hotel, Radisson Hotel Wall Street, & 31 Street Broadway Hotel.

Mid-range: Millennium Downtown New York City, Madison LES Hotel, & DoubleTree by Hilton New York Downtown.

Luxury: Four Seasons Hotel New York Downtown, Conrad New York Downtown, & Casa Cipriani New York (Rooms & Suites).

Accessibility at the 9/11 Museum

Accessible transportation
For the physically disabled
For the hearing impaired
For the visually impaired
9/11 Memorial Museum accessibility

Most of the public transportation in lower Manhattan, including buses and trains, have wheelchair-accessible entrances. The following transports are accessible by wheelchair. 

  • NYC transit buses: M5, M9, and M20
  • Train stations: Chambers Street 1, 2, 3 subway stations, WTC Cortlandt 1 subway station, Fulton Street A, C, J, Z, 2, 3, 5 subway station, and Brooklyn Bridge/City Hall 4, 5, 6 subway station.

The accessible pick-up/drop-off location for privately owned vehicles is at the intersection of Liberty Street and Trinity Place. 

Ramp: There is a ramp that leads towards the overlook that can be easily navigated by staying on the right. Visitors can also use the elevator to reach the lower levels.

9/11 Memorial Museum tickets
  • Wheelchair accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises.  Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception. 
  • Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.
  • Service animals: Service animals are welcome on the premises.
  • Care partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.
9/11 Memorial Museum accessibility
  • Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.
  • Captioning and transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.
  • Sign language tour and interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email. 
  • Real-time captioning: Real-time captioning for events and programs is available with a 3-week notice.
9/11 Memorial Museum tickets
  • Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request this service at the Information Desk.
  • Sighted guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.
  • Verbal description tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.
  • Audio description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.

NOTE: For all special requests that require notice, please send an email to access@911memorial.org.

Frequently asked questions about 9/11 Museum tickets

Where can I purchase 9/11 Museum tickets?

You can purchase 9/11 Museum tickets online.

Are 9/11 Museum tickets available online?

Yes, the 9/11 Museum tickets are available for purchase online.

Are there discounts available on 9/11 Museum tickets?

Children between 7 to 17 years and seniors above 65 get discounted ticket rates.

What is the cancellation policy on my 9/11 Museum tickets?

You can cancel your 9/11 Museum tickets up to 24 hours before the experience and get a full refund.

Does the 9/11 Museum have skip-the-line tickets?

Yes, 9/11 Museum skip-the-line tickets are available online. You can also choose a guided tour for priority access.

Does the 9/11 Museum have guided tours?

Yes, book a 9/11 Museum guided tour for a more in-depth experience.

What is the best way to buy 9/11 Museum tickets?

It is best to book 9/11 Museum tickets online for discounts and convenience.

What is the price of 9/11 Museum tickets?

Tickets for the 9/11 Museum experience are priced at $33 and above.

Is it worth visiting the 9/11 Museum and Memorial?

The 9/11 Memorial Museum commemorates the sacrifices that many people made during the events of the 9/11 attacks. The Museum is a tribute to everyone who lost their lives and also to the efforts and unity that people showed in rescuing the survivors. Visiting the 9/11 Memorial Museum allows you to connect with all the lost souls and take pride in the resilience of humanity.

Where is the 9/11 Museum located?

The 9/11 Museum is located at 180 Greenwich Street, in Lower Manhattan, New York, United States. Find it on Maps.

What are the 9/11 Museum opening hours?

The 9/11 Museum is open from Wednesdays to Mondays from 9 AM to 7 PM.

What are the 9/11 Memorial opening hours?

The 9/11 Memorial is open every day from 8 AM to 8 PM.

When is the best time to visit the 9/11 Museum?

The best time to visit the 9/11 Museum is early morning within an hour of its opening when crowds are lesser and you can take your time exploring the museum.

Is the 9/11 Museum wheelchair accessible?

Yes, the 9/11 Museum is entirely wheelchair accessible. Standard manual wheelchairs and wheeled walkers are available free of charge for use in the museum and can also be reserved.

Are audio guides available at the 9/11 Museum?

Yes, you can download the audio guide app at the 9/11 Museum and explore the place at your own pace.

Does the 9/11 Museum have parking facilities?

While the 9/11 Museum does not provide parking and on-street parking is limited, the Battery Parking Garage and Harrison PATH station parking facilities are convenient paid parking options near the museum.