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Get timed entry to the 9/11 Museum with this ticket, along with access to all of the current exhibitions including the historical artifacts, and memorials, the National September 11 Memorial, Survivor Tree, Memorial Glades, free wifi, and a downloadable audio-guide app, for a self-guided tour.
The 9/11 Memorial Museum receives massive footfall throughout the year, especially during September. Choose these tickets to skip past long lines for priority access to the Museum and Memorial. The quick access allows you to spend more time exploring the artifacts and testimonies in the museum. You can also avail an audio guide to explore the museum on your own.
With tickets to a guided tour, not only do you get priority entrance access but you also get a complete lowdown on the museum’s history. Discover untold stories and explore the different highlights of the 9/11 Museum with an expert guide. This ticket also includes a 60-min guided tour of the 9/11 Ground Zero.
9/11 Ground Zero Guided Tour with Skip-the-Line Access Tickets
Get a guided tour of New York city’s greatest landmarks - The Statue of Liberty, the 9/11 Memorial & Wall Street. Starting on Wall Street, explore the history of the location, then visit the 9/11 Memorial Museum for a guided tour. Catch the ferry to Liberty Island, and marvel at the beauty of the Statue of Liberty, and its history at the Liberty Island Museum.
Combo Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street
Standing in the center of the Memorial Hall, the Last Column marks the valiant efforts of the fire department Squad - 41 in their rescue efforts at Ground Zero and memorializes the lives of the six men of the squad, lost in the attack.
These stairs are the last remaining above-ground level structure that served as a route of escape for hundreds of evacuees after the attacks. Today, it symbolizes hope for the survivors and anyone else that visits the museum.
A Slurry Wall surrounding the World Trade Centers acted as a barrier that used to hold back the waters of the Hudson River. This allowed for the construction of the Twin towers, which were one of the largest buildings in the world. Today, the Slurry Wall only exists as a remnant of their history.
A Callery Pear Tree, although deeply damaged, had miraculously survived the attacks of 9/11. It was carefully removed from the rubble and placed in the care of the Parks and Recreation Department. After its recovery, it was returned to the memorial, where it stands as a symbol of the strength and resilience of the people of New York.
The Memorial Hall was built as a bridge between memories of the past and promises for the future. It hosts various artworks including a quote forged in the steel remnants of the World Trade Center saying “No Day Shall Erase You From the Memory of Time”, within a larger art installation of 2,983 blue mosaics representing each victim of 1993, and 9/11 attacks.
The historical exhibits at the 9/11 Museum tell you the story of the 9/11 attacks and also take you through the events that led to it. The exhibits display items and mementos that were recovered from the site of the attacks and shed light on the first responders and also various other communities that were impacted by the attacks.
The 9/11 Museum collection holds 70,000+ artifacts to date, as a repository of evidence and accounts of the 9/11 and 1993 attacks. It holds the history of the events in the objects and accounts of the victims, first responders, survivors, and their relatives.
The 9/11 Memorial Glade was built in honor of all those who died due to exposure to toxins in the aftermath of the attack, including first responders, volunteers, initial survivors, lower Manhattan residents, students, and workers. It includes a pathway, flanked by 6 stone monoliths, inlaid with steel from the World Trade Center remnants.
The Memorial Twin Pools contain the largest man-made waterfalls in North America, with water cascading down to the voids that will never fill up, the pools are specially designed to reflect absence. The names of the victims are inscribed on bronze parapets edging the memorial pools.
The names of 2,983 people who died in the 1993 and 9/11 attacks are inscribed on bronze parapets at the 9/11 Memorial. The victims’ names were arranged by location and circumstance of death, as well as alongside their friends and colleagues.
Wearing masks is now optional, but visitors are welcome to wear them anytime. Disposable masks are available at the reception. Hand sanitizers are located throughout the premises. Please do not visit, if you’re feeling unwell.Plan Your Visit
Wednesdays to Mondays: 10 AM to 5 PM
Last admission: 3:30 PM
Every day: 9 AM to 8 PMDetailed Opening Hours
Address: 180 Greenwich St, New York, NY 10007, United States. Find it on Maps
You can get to the Museum by:
Subway: Stop - WTC Cortland station; Route - R, E trains
Bus: Stop - Churchstreet/Fulton street; Route - M55
PATH: The PATH train goes directly to the World Trade Center terminal from multiple stops in New Jersey.
Car: The Museum does not provide parking, but the Battery Parking Garage and Harrison PATH station parking facility are convenient parking options.
Ferry: There are several ferry options including the New York Water Taxi, East River Ferry Service, NY Waterway, Staten Island Ferry, and Statue Cruises.Get Directions
Toilets: There are wheelchair-accessible bathrooms available throughout the museum.
Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions.
Quiet Space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you.
Wifi: There is free wifi available at the museum.
There is a store within the 9/11 Museum that has merchandise like books, gifts, trinkets, accessories, jewelry, and much more. There is also an online 9/11 Museum store with international shipping where you can buy any of these items to do your part in commemorating the souls lost in these attacks.9/11 Museum Store
Mid-Range: Millennium Downtown New York City, Madison LES Hotel, DoubleTree by Hilton New York Downtown
Luxury: Four Seasons Hotel New York Downtown, Conrad New York Downtown, Casa Cipriani New York (Rooms & Suites)
Museum of Modern Art: Devoted exclusively to modern art, MoMA is one of the largest establishments for unconventional and contemporary artwork.
Statue of Liberty: Take the ferry, and visit Liberty Island, to marvel at the history and beauty of Lady Liberty, and the Liberty Island Museum.
Empire State Building: The 102-storeyed marvel is one of the most popular landmarks of New York. Climb up to its observatory to get 360-degree panoramic views of New York City.
Niagara Falls Cruises: Enjoy spectacular views of the majestic Niagara falls as you embark on a memorable cruise. Learn about its rich history and how it produces massive amounts of hydroelectricity.
Most of the public transportation in lower Manhattan, including buses and trains, have wheelchair-accessible entrances. The following transports are accessible by wheelchair.
The accessible pick-up/drop-off location for privately owned vehicles is at the intersection of Liberty Street and Trinity Place.
Ramp: There is a ramp that leads towards the overlook that can be easily navigated by staying on the right. Visitors can also use the elevator to reach the lower levels.More Details on Accessibility
Wheelchair Accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises. Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception.
Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.
Service Animals: Service animals are welcome on the premises.
Care Partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.
Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.
Captioning and Transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.
Sign Language Tour and Interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email.
Real-Time Captioning: Real-time captioning for events and programs are available with a 3-week notice.
Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request for this service at the Information Desk.
Sighted Guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.
Verbal Description Tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.
Audio Description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.
A. You can purchase 9/11 Museum tickets online.
A. Yes, the 9/11 Museum tickets are available for purchase online.
A. You can get discounted tickets for the 9/11 Museum when booking them online.
A. You can cancel your 9/11 Museum tickets up to 24 hours before the experience and get a full refund.
A. Yes, there are 9/11 Museum skip-the-line tickets available online.
A. Yes, there are 9/11 Museum guided tour tickets available online.
A. It is best to book 9/11 Museum tickets online for discounts, and convenience.
A. Tickets for the 9/11 Museum experience cost upwards of $30.
A. The 9/11 Memorial Museum commemorates the sacrifices that many people made during the events of the 9/11 attacks. The Museum is a tribute to everyone who lost their lives and also to the efforts and unity that people showed in rescuing the survivors. Visiting the 9/11 Memorial Museum allows you to connect with all the lost souls and take pride in the resilience of humanity.
A. The 9/11 Museum is located at 180 Greenwich Street, in Lower Manhattan, New York, United States. Find it on Maps.
A. The 9/11 Museum is open from Wednesdays to Mondays from 10 AM to 5 PM.
A. The 9/11 Memorial is open every day from 9 AM to 8 PM.
A. The best time to visit the 9/11 Museum is early morning within an hour of its opening when crowds are lesser and you can take your time exploring the museum.
A. Yes, the 9/11 Museum is entirely wheelchair accessible. Standard manual wheelchairs and wheeled walkers are available free of charge for use in the museum and can also be reserved.
A. Yes, you can download the audio guide app at the 9/11 Museum and explore the place at your own pace.
A. While the 9/11 Museum does not provide parking and on-street parking is limited, the Battery Parking Garage and Harrison PATH station parking facilities are convenient paid parking options near the museum.